Inside Sales (Full Time), Burlington, ON

 

IDN Company: IDN-Canada

Title/Position: Inside Sales

Type of Position: Full-Time

Location: Burlington, ON

Residency: Must be a Canadian Resident

 

IDN is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products.

 

Job Description:

  • Assisting customers by phone / in person or electronically (for walk-in traffic / counter sales).
  • Using internal systems to provide information on price and availability.
  • Order processing and related customer assistance. In addition to handling stock orders, this includes processing special orders, presenting promotions, resolving pricing situations, handling customer returns # credit situations, and related tasks.
  • Manufacturer/vendor contact for factory orders.
  • Outbound customer calls to assist in growing the local business.
  • Maintaining up to date knowledge on our ever-evolving product offering.
  • Light shipping / receiving responsibilities daily.

 

Key Working Relationships:

Reporting to the Branch Manager the successful candidate must have a keen attention to detail, be customer-focused, have strong organizational skills, and possess an entrepreneurial attitude.  Leadership skills, multi-tasking abilities and a desire to exceed customer & company expectations are also required.  The successful applicant should be able to coordinate & execute sales strategies with persistence and determination.


 

Requirements:

  • 1 to 3 years Sales / Customer Service experience (distribution industry preferred).
  • Strong computer skills.
  • Strong verbal communication skills.
  • Strong organizational skills with ability to multi-task.
  • Team player.
  • A working knowledge of mechanical or electronics door locks and/or access control would be an asset.


All qualified applicants that apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.

 

 

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